{"id":8720,"date":"2024-03-15T00:48:43","date_gmt":"2024-03-15T00:48:43","guid":{"rendered":"https:\/\/karirpt.net\/infoloker\/customer-service-premium-operations-shopee-surakarta-jawa-tengah\/"},"modified":"2024-03-15T00:48:43","modified_gmt":"2024-03-15T00:48:43","slug":"customer-service-premium-operations-shopee-surakarta-jawa-tengah","status":"publish","type":"post","link":"https:\/\/karirpt.net\/infoloker\/customer-service-premium-operations-shopee-surakarta-jawa-tengah\/","title":{"rendered":"Lowongan Customer Service Premium &#8211; Operations di Shopee Surakarta, Jawa Tengah"},"content":{"rendered":"<div>\n<p>Apply Now<\/p>\n<\/p><\/div>\n<div>\n<div>Department: Operasi<\/div>\n<div>Level: Entry Level<\/div>\n<div>Lokasi: Indonesia &#8211; Solo<\/div>\n<\/p><\/div>\n<p>Tim Operasi di Shopee bertanggung jawab atas proses operasional end-to-end, mulai dari pembeli mencari produk di platform Shopee, hingga saat pembeli menerima produknya. Tim ini menganalisis dan memantau KPI operasional di seluruh wilayah dan melakukan analisis akar penyebab ketika kinerja operasi fluktuatif. Tim Operasi terdiri dari Layanan Pelanggan, Pembayaran, Daftar Produk, Gudang, Logistik, Operasi Penjual, dan Penipuan.<\/p>\n<div>\n<div>\n<div>Deskripsi Pekerjaan:<\/div>\n<div> Handle proses CS dari awal hingga akhir, termasuk keluhan dan pertanyaan dari penjual dan pembeli Platinum Shopee melalui telepon, email, dan Live Chat <\/div>\n<div>Atasi dan selesaikan masalah pelanggan serta eskalasinya <\/div>\n<div>Mewakili suara pelanggan untuk memberikan umpan balik kepada perusahaan <\/div>\n<div>Menganalisis laporan dan wawasan pengalaman pelanggan, serta memberikan saran perbaikan dan inisiatif<\/div>\n<\/p><\/div>\n<div>\n<div>Persyaratan:<\/div>\n<div> Minimum diploma atau gelar sarjana dari semua jurusan <\/div>\n<div>Pengalaman minimal 1 &#8211; 2 tahun di bidang Layanan Pelanggan <\/div>\n<div>Kemampuan komunikasi antarpribadi yang kuat, teliti, dan memiliki keterampilan organisasi yang baik<\/div>\n<div>Bersedia bekerja secara shift dan sangat tertarik bekerja di perusahaan e-commerce<\/div>\n<div>Penempatan di Solo untuk kontrak 3-6 bulan <\/div>\n<\/p><\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Apply Now Department: Operasi Level: Entry Level Lokasi: Indonesia &#8211; Solo Tim Operasi di Shopee bertanggung jawab atas proses operasional&#8230;<\/p>\n","protected":false},"author":1,"featured_media":303,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[15,50],"class_list":["post-8720","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-loker-jawa-tengah-2024","tag-loker-surakarta-2024","tax_education-confidential","tax_employment_type-full-time","tax_region-jawa-tengah","tax_region-surakarta-jawa-tengah"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Lowongan Customer Service Premium - Operations di Shopee Surakarta, Jawa Tengah - KarirPT<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/karirpt.net\/infoloker\/customer-service-premium-operations-shopee-surakarta-jawa-tengah\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lowongan Customer Service Premium - Operations di Shopee Surakarta, Jawa Tengah - KarirPT\" \/>\n<meta property=\"og:description\" content=\"Apply Now Department: Operasi Level: Entry Level Lokasi: Indonesia &#8211; 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